There are basically two things that customers require of the sales staff at any retail establishment. First, they need the staff to be able to check them out when they want to make their purchases. Second, customers will sometimes need the sales staff to give them information about products or to take care of refunds and exchanges. Posterita makes it possible for retail employees to do all these things and increase the level of customer service your patrons enjoy.
Refunds and Exchanges
In order for a sales staff to be effective, they have to be able to offer customers a way to take care of transactions that aren’t necessarily simple cash purchases. For example, if your sales staff can handle returns and exchanges on their own, it can speed up lines and help customers to get in and out of the store quickly. Posterita makes this possible. Read More »
Tracking inventory numbers is one of the biggest challenges for retailers. Stores hold a wide variety of products and it can be challenging to keep track of how much of every single item you have on the shelf. A cloud based POS helps eliminate these problems in three ways:
Solution 1: Centralize
Everything you sell with a cloud based POS is stored in a central database. No matter how many locations you have, all of the sales end up in the same place in the same format. This allows you to get everything organized into one location, which is the very first step in eliminating problems with tracking how products are selling. Read More »
One of the things that will drive even the best employees away is not being recognized for what they do. Where sales staff is concerned, the measure of their abilities is often times something that can be quantified in numbers: their sales. Posterita allows you to get real-time data on sales, which can help you recognize somebody who’s doing their job above and beyond what is expected of them.
How it Works
Posterita collects data in real time. Whenever somebody makes a sale, it is attributable to that person in the system and it is time stamped. If you notice while going through your sales that one employee seems to be doing a remarkably good job, it’s easy to back that up with data. This can make it easier to acknowledge what the employee has actually done. Read More »